Please familiarise yourself with our studio policies listed below, before your first class. 
If you have any questions, please feel free to reach out via our email: info@endlessstudio.com.au

PLEASE READ THE CANCELATION POLICY PAGE BEFORE

What you need to bring?

  • Grip socks ( we have plenty at the studio to purchase)

  • Sweat towel

  • Comfortable outfit

    What time need to be at the studio?

  • At least 5 minutes before your class

  • Please be aware that the class before your class needs privacy

    Where you need to place your stuffs?

  • Take your shoes off as soon as get to the studio, leave it inside the boxes agains the wall.

  • Place the rest of your stuffs inside the lockers Arrival Time 

  • Please arrive 5-10 minutes prior to your class to ensure you’re set for your class to commence on time. 

  • If you are 5 mins or more late to class, the instructor cannot permit you into class as all clients must participate in the warmup for insurance purposes. 

  • The instructor has the right to give your spot away and your session will be forfeited. 

Pregnancy 

Please let us know as soon as you return to class with your pregnancy news.  private session, should wishing to continue. 

Child Free Space

We are unable to have young children come into the studio during class time or sit in reception for the duration of the class due to insurance cover.
This is also for the safety of your child/children and for respect of other clients who are coming in for their workout. 

Phone Free Zone 

Phones can also be distracting for the clients around you. If you work in an industry where you are “on call” please let the instructor know and we can make the exception.

Returning to class post injury

Please let us know if you have any injury or concerns prior to coming back into class.
We recommend returning to private session to assist you in any modifications needed and building you back up to pre injury with graded exercise.

Waitlists 

If the class is “full”, there will be an option to add yourself to the “waitlist”.
Should a cancellation occur, you will be notified via email or text (depending on which you have selected in your account set up)
where you will have the option to attend the class or deny the spot. Please respond either way to give the next client a chance. 

Please keep a reminder of any classes you waitlist for. If you do not receive a text/email, please let us know at info@endlessstudio.com.au
so we can assist you (it is usually your sign up settings).

Please note: You will only be added from the waitlist up until 2 hours before the class time.
If you have not been added from the waitlist within two hours of the class time, please jump on the app and check to see if a space has become available.

You’re free to book yourself if there is a space. The system will not charge you twice.